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Mobile Computer-Assisted Personal Interviewing with Handheld Computers: The Entryware System 3.0

University of Florida

Computer-assisted data collection in survey research offers potentially lower costs,quicker turnaround time, and improved data quality as compared to traditionalpaper-and-pencil methods. The proliferation of handheld computers in recent yearsnow makes these benefits more accessible to field researchers. Handheld computersare inexpensive, portable, and energy efficient, making them ideal field instruments.In this article, I review a new software product designed for mobile computer-assistedpersonal interviewing (MCAPI) with Palm OS handheld computers. Basedon my experience with MCAPI in the field, I conclude that version 3.0 of Entrywaresoftware is a robust tool for face-to-face or self-administered structured interviewsin field settings. I also consider some implications of this new technology for fieldresearch, including respondents' reactions and data quality.

Key Words: computer-assisted interviewing • handheld computers • survey research • interviewing

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